Please read the below shipping and delivery policy to check the detailed shipping information, fees, terms and risks of your orders.

Shipping Information

Shipping Areas Shipping To Shipping From Estimated Delivery Time
America The United States The United States 3—5 Business Days
Canada China (via DHL) 5—15 Business Days
Greenland
Europe The United Kingdom The United Kingdom 3—5 Business Days
Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine Europe Warehouse 3—7 Business Days
Asia Pacific Armenia China (via DHL) 5—15 Business Days
Australia Australia Warehouse 5—7 Business Days
New Zealand China (via DHL) 5—15 Business Days
Atlantic Bouvet Island China (via DHL) 5—15 Business Days
The Middle East Turkey China (via DHL) 5—15 Business Days

Shipping Fees

We provide free shipping for all orders made on EASEHOLD official online store. EASEHOLD uses the best carriers in the business to make sure your orders get to you ASAP. However, we are NOT responsible for any tariff or customs fee, duty, tax, or brokerage fee (if needed). These fees are recipients’ responsibility.

Notices, Terms and Risks

If you place your order and your payment is confirmed, we will ship your order within 3 business days (except pre-orders). We will send you a shipping confirmation and tracking code as soon as we have shipped your order.

You normally will receive your EASEHOLD products within 3-15 business days of your order. Such shipping is free of charge if your order is shipped within the EASEHOLD shipping regions.

Note that:

  • Under certain circumstances, we may not be able to deliver to freight forwarders, hotels, PO Boxes or armed services APO/FPO/DPO.
  • We do not ship on weekends or public holidays.
  • We may from time to time offer products for pre-orders or backorders. In such case we will not be able to ship to you within the delivery terms as set out above and will inform you of the expected shipping date when known and when the product ultimately ships.

If your order is subject to review due to a suspicion of fraud, delivery may be delayed and/or cancelled.

The estimated time listed above is our best estimate only, and EASEHOLD is NOT liable for any loss or damage suffered by you due to any reasonable or unavoidable delay in the delivery of your order.

You are responsible to make sure your address is 100% correct and complete. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss. We are NOT responsible for any loss due to the incorrect address or a fraudulent transaction.

Generally, orders have been shipped out cannot be canceled. If you want to cancel the order(s) that has/have been dispatched, you will be responsible for the shipping charges. EASEHOLD is not responsible for any duty or any charge.

When the products are delivered, you are responsible for checking the order is complete and undamaged. You need to check the products carefully for any damage before you sign for the delivery. If there is any damage, you have the rights to refuse the delivery and let the delivery person know the reason of the refusal.

If you have any question about your orders, please contact our support team via email: support@easehold.com.